free shipping in the Netherlands

Shipping & returns

We ship with PostNL
Your order is shipped out with PostNL, a Dutch mail and parcel corporation. When your order has been received by PostNL, you will receive an email with a Track & Trace code and instructions on how to follow your parcel.

Shipping charges

  • Within the Netherlands: free
  • European Union: €7,50 (free for orders of more than €100)
  • Rest of the world: €9,00 (free for orders of more than €100)

Your charges will be calculated automatically during checkout.

Estimated delivery time
We ship out your order as soon as possible and always within 1 business day. You will receive a confirmation e-mail when your parcel has been dispatched. Within the Netherlands you'll receive your package the next (business) day, depending on your location.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order. Please note that delivery can take longer than expected due to customs clearance procedures in certain countries and delays because of the COVID-19 pandemic.

  • The Netherlands: 1 - 2 business days
  • Europe: 1 – 7 business days
  • Rest of the world: 2 – 7 business days to arrive at the country
    • destination

Import duties, taxes & fees
Elisheva is not responsible for any import duties or customs charges from your local customs service. As these duties and charges vary from country to country, we cannot give you an estimate on these costs.

Returns
Please make sure all returned products are in unworn, resalable condition and use a protective box to prevent the items from being damaged during transport. To avoid customs charges, we strongly advise to write down “RETURNED GOODS” on top of your parcel. After receiving your order you have 14 days to return your order in case you change your mind. When we received your return in good condition, we will refund you within 2 business days. Please note it could take a couple of extra days before the refund will show up on your statement.